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Emotional Intelligence Activity Kit

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Emotional Intelligence Activity Kit

Product Code #: RBEIAK


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People with high emotional intelligence don’t just make the workplace more pleasant and collaborative. EQ directly impacts business results as well.

Knowing how to manage emotions, empathize with different perspectives, forge genuine relationships, and lead and inspire others are skills proven to boost the bottom line. The link is so strong that even former skeptics see EQ as a powerful way to achieve performance measures.

Now trainers can jumpstart the emotional intelligence of everyone in the organization. From the executive who hates to leave her office . . . to the know-it-all who annoys his colleagues . . . to the call center employee who can’t deal with conflict, The Emotional Intelligence Activity Kit targets problem behaviors and boosts common weaknesses.

Fifty original activities bring people together to work on developing their introspection, empathy, social skills, personal influence, and sense of purpose. Five key EQ areas and twenty-six competencies are targeted—each designed to strengthen skills in leadership, project management, customer service, teamwork, sales, and more.

For coaching and training professionals, this one-stop EQ booster delivers the tools and knowledge to quickly implement the exercises, including:

• Research on how EQ impacts the workplace—for better or worse

• Best practices in training and adult learning today

• Guidelines for prepping and running the 50 activities

• Debrief questions that trigger reflection and learning

• Participant handouts, key points to emphasize, and much more

Organizations are full of smart people suffering EQ deficits. The fallout is damage to relationships, engagement, loyalty, and workplace climate. The Emotional Intelligence Activity Kit triggers the self-discovery and insights that people need to work together cohesively and drive organizational success.

Authors: Adele B. Lynn and Jamele R. Lynnis

Paperback, 272 pages, published 2015

 

Table of Contents

CONTENTS

Acknowledgments..............................................................................................................ix

Chapter 1 Emotional Intelligence--The Framework for Great Performance.................... 1

A Lack of EQ--What Are the Challenges and How Do They Affect the

Organization....................................................................................................................2

A Working Definition of Emotional Intelligence...............................................................3

Five Areas of Emotional Intelligence..................................................................................3

Chapter 2 How to Use This Book............................................................................................. 9

Before the Activity..............................................................................................................9

During the Activity...........................................................................................................11

After the Activity...............................................................................................................12

Chapter 3 What You'll See for Each Activity......................................................................... 13

Prerequisite and Companion Activities............................................................................13

EQ Area and Competency.................................................................................................13

How to Use This Activity..................................................................................................13

Applicable Content Area...................................................................................................13

Audience...........................................................................................................................13

Estimated Time.................................................................................................................14

Level of Disclosure/Difficulty...........................................................................................14

Materials............................................................................................................................14

Purpose/Why This Is Important?......................................................................................15

Set the Stage......................................................................................................................15

The Activity.......................................................................................................................15

Key Debrief Questions......................................................................................................15

Key Learning Points..........................................................................................................15

Chapter 4 A Guide to the 50 Activities................................................................................. 17

vi THE EMOTIONAL INTELLIGENCE ACTIVITY KIT

Chapter 5 The Activities.......................................................................................................... 27

EQ #1 The Critic...............................................................................................................27

EQ #2 Know a Guy............................................................................................................30

EQ #3 Cups and Ice...........................................................................................................33

EQ #4 Fifteen Minutes......................................................................................................35

EQ #5 The Invitation........................................................................................................38

EQ #6 Doozie of a Disappointment..................................................................................41

EQ #7 Facebook Feed........................................................................................................44

EQ #8 Your TED Talk.........................................................................................................47

EQ #9 Hot Potato..............................................................................................................51

EQ #10 Your Theme Song.................................................................................................53

EQ #11 If I Had a Billion Dollars.......................................................................................56

EQ #12 Finish Line!...........................................................................................................59

EQ #13 Selfie Listening.....................................................................................................62

EQ #14 To Talk or Not to Talk--That Is the Question......................................................64

EQ #15 Gumball................................................................................................................68

EQ #16 What Do You Assign to the Pictures of Your Life?...............................................71

EQ #17 Practice Assigning New Thoughts/Feelings to Something in Your Career..........74

EQ #18 Puzzler..................................................................................................................76

EQ #19 Last Name.............................................................................................................78

EQ #20 ROYGBIV..............................................................................................................81

EQ #21 Look Around.........................................................................................................86

EQ #22 States.....................................................................................................................88

EQ #23 Good Enough.......................................................................................................90

EQ #24 Reflection Errors--Part 1......................................................................................93

EQ #25 Reflection Errors--Part 2......................................................................................98

EQ #26 Swing Set............................................................................................................100

EQ #27 Restaurant Reviews.............................................................................................104

EQ #28 Using Quotations to Anchor Purpose................................................................107

EQ #29 Academy Award..................................................................................................109

EQ #30 Judgment Day.....................................................................................................113

EQ #31 Let's Go!..............................................................................................................116

EQ #32 A Wondering Mind or a Plan for the Future?....................................................119

EQ #33 Actions Speak Louder Than Words....................................................................126

EQ #34 Shoots and Scores...............................................................................................128

EQ #35 Blind Vote...........................................................................................................130

EQ #36 Are You Flexible? Let's Find Out........................................................................133

EQ #37 How Am I Doing?...............................................................................................137

THE EMOTIONAL INTELLIGENCE ACTIVITY KIT vii

EQ #38 Authenticity--A Reflection................................................................................141

EQ #39 Better Method.....................................................................................................144

EQ #40 Flexibility--A New Leader Exercise....................................................................148

EQ #41 Help Who?..........................................................................................................151

EQ #42 Reflection on Courage........................................................................................154

EQ #43 Authenticity Explored........................................................................................157

EQ #44 Advertisement....................................................................................................160

EQ #45 The Rebuttal.......................................................................................................162

EQ #46 Confidence Builder.............................................................................................166

EQ #47 Flying High.........................................................................................................168

EQ #48 Shoe Switch........................................................................................................171

EQ #49 What Have You Done?.......................................................................................173

EQ #50 Review of Emotional Intelligence Using Quotations.........................................176

Chapter 6 Tables of Related Activities................................................................................ 179

Activities by Competency...............................................................................................180

Competency Breakdown.................................................................................................183

Audience Suitability........................................................................................................208

Content Area Activities...................................................................................................216

Disclosure Level..............................................................................................................241

Quick Activities...............................................................................................................244

Recommended Resources................................................................................................245

Index...............................................................................................................................247

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